Little Common Surgery

Little Common Surgery 2017-04-28 Person 4 5 0

Dr Rubery is very good kind and interested. She listens to what you are saying. I am also very pleased with Sue the Night she is very thorough.

Little Common Surgery 2017-03-31 Person 4 5 0

I have been a patient at Little Common Surgery for sixteen years. This is a long time and together with my husband there has been various health problems some new, some long standing. It is a busy surgery though my experience has been good with appointments readily available. I have complete confidence with the medical staff at the surgery. I find the online appointment system very useful. Also the facility of having a call from a doctor is important and comforting. With regard to the review- I have given the score of four stars as I feel that with most reviews there is always room for improvement. Thank you

Little Common Surgery 2017-03-30 Person 4 5 0

Would like to know why the Saturday morning surgery was stopped. I work away from home and sometimes the weekend is the only time I can get to see the doctor. It's now impossible. It's good that I can request my repeat prescription on line when this system is working correctly. I usually phone to check that they have received it. Making an appointment is very difficult. They say phone on the morning you want to see the doctor after 8.00. It's almost impossible to get through as the line is busy.when you eventually get through all the appointments have gone. Communication is not good. I was not told that my doctor had left the practice and I now had a new doctor. Surely a letter should have been sent out with an optional of choosing which doctors list I'd like to go on. I find that because I don't know my new doctor and he doesn't know me, I end up telling him what I want and he usually agrees. I wasn't sure if he'd actually read my notes and knew what my problem was. Didn't instill confidence.

Little Common Surgery 2017-03-13 Person 5 5 0

Lindsey HCA very nice great technique for blood tests.

Little Common Surgery 2017-03-03 Person 2 5 0

For the question about appointments I clicked 'not at all' this lights up 4 stars, Why? I have just checked, if you click on not at all anywhere you give yourself 4 stars! what's the point of including' not at all' if it only works in your favour. Why are there no more Saturday appointments? why is it so difficult to get an appointment, today is Friday, I've managed to get an appointment for next Thursday, because I don't want to get up at 7.30 for an 8.30 apt, why is it not possible to see other doctors who does this benefit? certainly not me, I get no benefit from not seeing a doctor when I need one, not everyone can wait four days to see a doctor and not everyone can get up at the crack of dawn for an appointment, I think the service you now offer is only of benefit to yourselves and has deteriorated in the last 15 years. If I want to change my doctor I have to pick one at random because I'm not allowed to see them before making a decision, I'd really like to know the explanation behind this and how this benefits the patient!